Privacy & GDPR

Privacy Policy

JLT Estate is committed to protecting your personal data. This page details how we collect, process and secure your information in compliance with the GDPR.

Last updated: July 10, 2026

1. Data Controller

The data controller for personal data collected on this website is:

JLT REAL ESTATE CO., LTD.

License No.: 0835565025373

86/5 Moo 4, Rawai Subdistrict, Phuket City District, Phuket 83130, Thailand

For any questions regarding the protection of your data, you can contact us at contact@jltestate.com.

For any questions regarding the protection of your data, you can contact us at contact@jltestate.com.

2. Data Collected

We collect the following data when you use the forms on our website:

  • Contact form: name, email address, phone number and message.
  • Valuation request: name, email, phone, property type, area, surface, number of bedrooms and additional information.
  • Property submission: name, email, phone and details of the submitted property.
  • Newsletter subscription: email address only.
  • Browsing data: IP address, browser type, pages visited and session duration (via analytics cookies).

3. Purpose of Processing

Your data is processed for the following purposes:

  • Responding to your inquiries, contact requests and property valuations.
  • Proposing real estate properties matching your search criteria in Phuket.
  • Sending our real estate newsletter if you have consented.
  • Improving our website and services through traffic and user behavior analysis.
  • Complying with our legal and accounting obligations.

4. Legal Basis for Processing

The processing of your data is based on your consent (Article 6(1)(a) of the GDPR) for the newsletter and analytics cookies, on the performance of pre-contractual measures (Article 6(1)(b)) for property requests and valuations, and on our legitimate interest (Article 6(1)(f)) to respond to your messages and improve our services.

5. Retention Period

Your data is retained for the following periods:

  • Contact requests and valuations: 3 years from the last interaction.
  • Newsletter subscriptions: until the user unsubscribes.
  • Property submissions: 2 years, then archived if the property is published.
  • Browsing data (cookies): maximum 13 months.

6. Use of Cookies

Our website uses cookies to ensure proper functionality and analyze traffic. On your first visit, a consent banner allows you to accept or reject non-essential cookies. You can change your choice at any time by deleting cookies from your browser. Cookies essential to the website's operation are placed without consent, in accordance with applicable regulations.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or disclosure. These measures include encrypted communications (HTTPS), restricted access controls and regular data backups.

8. Your Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

To exercise these rights, contact us at contact@jltestate.com. You can also lodge a complaint with the competent supervisory authority.

  • Right of access: obtain a copy of your data.
  • Right to rectification: correct inaccurate data.
  • Right to erasure: request the deletion of your data.
  • Right to restriction of processing.
  • Right to data portability.
  • Right to object to processing.
  • Right to withdraw your consent at any time.

To exercise these rights, contact us at contact@jltestate.com. You can also lodge a complaint with the competent supervisory authority.

9. Data Sharing

Your personal data is never sold to third parties. It may be shared with our service partners (hosting, analytics tools) only to the extent necessary for the website's operation and under confidentiality agreements. No data is transferred outside the EEA without appropriate safeguards.

10. Changes to This Policy

This privacy policy may be updated to reflect legal developments or changes to our services. The last update date is indicated below. We invite you to check this page regularly.

A question about your data?

Contact us to exercise your rights or for any question regarding the protection of your personal data.

contact@jltestate.com
WhatsApp